Our Warranty
Jelour jewelry is covered by a lifetime limited warranty against manufacturing defects, for as long as you own the piece.
What's Covered
- Faulty clasps or closures
- Defective plating under normal wear
- Structural defects present at the time of purchase
What's Not Covered
- General wear and tear
- Damage from accidents, misuse, or improper storage
- Loss or theft
How to Make a Claim
Contact us via our Contact page with your order number and photos of the issue, and we'll take it from there.